Privacy Policy

This privacy policy governs how PikPak-Industries collects, uses, and protects information submitted through our inquiry-based website for surgical, dental, and beauty instruments.

1. Information Collection

We collect:

• Contact Information: Name, email, phone number, company name
• Inquiry Details: Product interests, message content, specifications requests

2. Purpose of Data Collection

• Respond to product inquiries and requests
• Provide technical specifications and catalogs
• Follow-up on potential business opportunities
• Improve website user experience
• Analyze website traffic patterns

3. Data Storage & Sharing

• Stored in secure CRM systems for business communication
• Shared only with authorized sales/marketing personnel
• Never sold to third parties
• May use email service providers (e.g., Gmail)

4. Inquiry Form Security

• SSL-encrypted data transmission
• Two-factor authentication for internal systems
• Regular system vulnerability scans

5. Your Rights

• Request access to your inquiry history
• Ask for correction of inaccurate details
• Withdraw consent for future communications
• Request deletion of non-essential data

6. Retention Period

Inquiry data is retained for years unless deletion is requested. Technical logs are kept for months.

For GDPR compliance, you may lodge complaints with Supervisory Authority.